BI Express Office Furniture
1111 Valley View Lane | Irving, TX 75061
Phone: (817) 858-2200

A FULL-SERVICE FURNITURE DEALERSHIP

BI Express is a family owned business that has been shaping commercial interior spaces in the Dallas/Ft. Worth, DFW Metroplex area since 1981. With over 140 employees consisting of consultants, project managers, designers and specialty teams, our company is experienced and committed to providing creative solutions.

Our consultants work closely with business owners, purchasing agents, facilities and office managers to streamline every stage of your project from concept to installation.

BI Express’ decades of business has proven our strong purchasing power which allows us to negotiate the best pricing on behalf of our customers. We have aligned ourselves with manufacturers that have produced the industry’s highest rated products.

Contact us today to find out how we can help you optimize your space.

BI Express has served the Dallas/Ft. Worth area since 1970 with exemplary service and continuity in management and culture. Our customers consist of emerging enterprises as well as major corporations. BI Express success is based on the energy and experience of its people as well as its consistency of ownership and financial stability. The company’s resourcefulness and flexibility is evident in the diversity of its customers and their required services.

BI Express prides itself on its reputation with customer and vendor alike. We’ve earned our credibility through integrity and performance. Formal recognition includes Steelcase’s Exemplary Performance and Founders awards.

BUSINESS INTERIORS is a Woman-Owned Business Enterprise (WBE) certified for over ten years by Women’s Business Enterprise National Council (WBENC) and North Central Texas Regional Certification Agency (NCTRCA). Women’s Business Council-Southwest recognized Business Interiors as WBE of the Year in 1998, 2006 and 2007. WBENC selected our CEO, Kathy White as a WBE Star in 2008.


5-CS PHILOSOPHY

COMMITMENT TO EMPLOYEES

One way BUSINESS INTERIORS measures its success is by the satisfaction and retention of employees. The company has employed 100+ people since 1988; 31% of our employees have been here over ten years and 44% over five. BUSINESS INTERIORS seeks out employees’ goals, opinions and concerns through annual planning and annual reviews. By practicing teamwork, individual strengths are engaged and group dynamics maximized. Employee accomplishments are celebrated throughout the year at formal and informal luncheons, at our annual awards banquet, company-wide meetings, and through the B.Eye (an employee newsletter).

CUSTOMER FOCUS

BUSINESS INTERIORS maintains close relationships with our customers through one-on-one open, easy access communication. It is by their requests and feedback that we have become a leading provider of office furniture and services. BUSINESS INTERIORS’ customers receive individual service from one of our project teams—teams that are self-directed and function like business units. Each team is balanced with expertise, experience and training.

CONSTANT COOPERATION

BUSINESS INTERIORS seeks out win-win situations for the company, our employees, our customers, our suppliers, and our community. By working together we can obtain our goals both individually and collectively.

CONTINUOUS IMPROVEMENT

BUSINESS INTERIORS remains open to what is important to our employees, our customers, and our suppliers. The company periodically analyzes processes in order to eliminate unnecessary steps and reduce cycle time and cost.

CONCERN FOR THE ENVIRONMENT

BUSINESS INTERIORS defines sustainability as simultaneously improving the vitality of the economy and the integrity of ecological systems. We are committed to pursuing sustainability and weighing the impacts of our business decisions against the costs to the ecological, social and economic systems they affect.


STATEMENT OF SUSTAINABILITY

BUSINESS INTERIORS is committed to promoting sustainable work environments and business practices based on sound economics, environmental protection and social responsibility by doing the following:

  • Conduct company operations to protect the environment and health of our employees, neighbors and customers.
  • Continually update our processes with consistent, measurable goals toward sustainability throughout all facets of operations.
  • Implement pollution prevention through proactive management initiatives that promote re-use, recycling and resource conservation.
  • Corporately pursue environmental education and training to engage employee ownership and stewardship.
  • Bring awareness to employees, customers, manufacturers and suppliers of our commitment as we increasingly pursue sustainability thereby encouraging recommendations and accountability.

NEWS, COMMENDATIONS & ANNOUNCEMENTS

 

BUSINESS INTERIORS CEO KATHY WHITE NAMED VOLUNTEER OF THE YEAR

Steelcase Weekly

Wednesday, February 29

On January 19, the Women’s Business Council – Southwest (WBCS) held its 16th annual Gala honoring the 2011 accomplishments of Women’s Business Enterprises (WBEs) and supporting corporations. Kathy White, CEO of Business Interiors of Irving Texas, was awarded WBE Volunteer of the Year.

WBCS selected White for the award because of her passion and support in advancing women entrepreneurs. White mentored a small woman-owned business, and she has served on the Council’s WBE Recruitment and Mentoring committees. In addition, Business Interiors has hosted monthly Women’s Business Council committee meetings and sponsored many of the Council’s events throughout the year.

“The annual Gala honors WBEs that have achieved success and positively contributed to their industries and their communities, along with corporations that understand the value of supporting these WBEs,” said Debbie Hurst, president of Women’s Business Council – Southwest. “Everyone benefits from this cooperation. The WBEs are aided on their pathway to success, and the supporting corporations as well as the communities at large are enhanced by the value these enterprises add.”

 

SALLY SMITH PROMOTED TO PRESIDENT

The Monday Morning Quarterback
January 31 – February 6, 2011

PROMOTED: Sally Smith, Vice President of Sales and Marketing, to President of Business Interiors in Irving, TX. Smith was Vice President of Sales and Marketing since 2001. She started at Business Interiors in 1993 as a New Business Development sales person.

 

FORTY BUSINESS YEARS COMMENDATION

James P. Hackett, Steelcase President and CEO
October 7, 2010

Dear Joan and Kathy,

I am writing to extend my sincere congratulations to you and your team on this milestone anniversary for Business Interiors.

It must be gratifying for you, Joan, to see the business you began 40 years ago, becoming one of the nation’s largest full-service office furniture dealerships. We very much value your commitment to continuous improvement and to environmentally sound solutions, among other great attributes. In you, Steelcase has a tremendous partner.

Kathy, the success and recognition you’ve achieved are a great source of pride for Steelcase. The Outstanding Businesswoman and Women’s Best Entrepreneur awards you’ve received indeed reflect your strong leadership and commitment to excellence.

In the past, Steelcase has honored Business Interiors with the Exemplary Performance Award and the Founders Award–please know that we continue to recognize and celebrate your high levels of achievement and performance. Your partnership means a lot.

Congratulations!

ARCHIVES

2008

President of BUSINESS INTERIORS Receives Prestigious Award

Article by Craig Wilson
Steelcase Weekly April 16, 2008

Kathy White, President and CEO of Business Interiors, Irving, TX, received the Women’s Business Enterprise Star Award on March, 20, 2008 in Washington, DC.

The annual event gives recognition to Women’s Business Enterprises (WBE’s) who have provided leadership in their respective local business communities, inspiration to other women business owners and remain at the helm of certified women-owned businesses.

“I was brought up in a very entrepreneurial household, and I had a great role model in my mother,” Kathy says. Her mother, Joan Miller, started the company in 1970. Kathy has been President and CEO for the last 8 years and grew up in the business.

Her WBE certification has helped her not only to gain access to new customers, but also to find sources of support and advice as her business has grown and taken on new challenges.

Cynthia Johnson, member of the Board of Directors of the Chicago Women’s Business Development Center and 2005 recipient of the Star Award says, “WBENC (Women’s Business Enterprise National Council) is a national member organization of major corporations and certified women-owned businesses, that has a goal of fostering business opportunities.”

We congratulate Kathy White for this special honor.


2007

BI Awarded by Women’s Business Enterprise of the Year – For the Third Time!

Article by Craig Wilson
Steelcase Weekly, January 31, 2007

In a ceremony at the Morton Myerson Symphony Center, Business Interiors, located in Irving, Texas, was once again awarded the Women’s Business Enterprise of the Year for 2007. The award is for female-owned businesses in a four state region.

“This was quite a surprise to us as there has never before been a company win three times or in ‘back to back’ years,” says Sally Smith, VP Sales and Marketing for Business Interiors.

“Corporate sustaining members (from organizations such as Frito Lay, Lockheed, Exxon Mobile, etc.) nominate you. All nominees then respond to a questionnaire regarding best practices, company culture, processes, and challenges. Responses are submitted with no company/owner names and are then sent to three judges who are prominent business leaders in the region. The responses are judged independently and not even the judges know who the winners are.”

Smith added, “We are absolutely thrilled to receive this award!”

2006

Business Interiors receives WBE of the Year

DALLAS, TX – January 30, 2006

Business Interiors, a local office furniture dealership, received the Women’s Business Enterprise (WBE) of the Year award from Women’s Business Council – Southwest (WBCS), a non-profit organization that provides woman-owned certification and facilitates mutually beneficial procurement opportunities among women business enterprises (WBE) and Sustaining Members. This was the second time Business Interiors received the four state regional award, the first in 1998. Winners of the WBE of the Year award are nominated by their peers and/or customers. The award recipients are selected for their high level of customer service, business vision, organizational success, community involvement as well as support of women’s business enterprise.

One of eight nominees, Business Interiors’ CEO, Kathy White received the award. White credited much of the company’s success to their employees and the service level they provide. She also acknowledged Business Interiors’ customers not only for the business opportunities, but for the insight they’ve provided that led to the expansion of the company’s services. White recognized her mother, Joan Miller, Chairman of the Board. Miller started the company during a time when women business owners did not have the same opportunities as they have today.

Business Interiors has worked with clients of all sizes since 1970. The unique “team based” culture of Business Interiors contributes to its long term relationship with many of its clients and continues to be the basis of its sustained success.

ABOUT WOMEN’S BUSINESS COUNCIL – SOUTHWEST

Women’s Business Council – Southwest celebrated its 10 th anniversary in 2005. The mission of the Council is to provide and increase mutually beneficial procurement opportunities for women-owned businesses in corporate, government and institutional arenas throughout Texas , Arkansas , Oklahoma and New Mexico . Approximately 550 women business enterprises and 70 corporations take advantage of the procurement, networking and educational opportunities provided through WBCS.


2005

Business Interiors Does Inside Job on JCPenney

Article by Suzanne B. Squyres
Women’s Enterprise , September 2005

In 1990, when JCPenney broke ground on its new headquarters in Plano , Texas , one of the first things the company’s buyers did was call on Irving-based Business Interiors to plan for the furnishings for the 1.9 million square feet of space.

As the building opened two years later to the oohs and ahhs of employees and well-wishers, perhaps nobody was happier than Joan Miller. She had opened Business Interiors (B.I.) in 1970 at the urging of friends who recognized her talent for design and had become a part of a professional team of architects, decorators and designers that transformed JCPenney’s massive new home into an ergonomic, welcoming, aesthetically pleasing habitat for national commerce.

Miller has stepped back a bit, but is still involved in the business. Her daughter, Kathy White, has proudly stepped into the roll of president, but insisted, “Mom is still the boss! She knows this business from the ground up.”

“It was a different world when Mom first opened the business,” recalled White, who joined B.I. in 1982. “When my mother would meet with vendors for the first time, they would ask her if they could talk to her husband. They weren’t prepared to deal with a woman.”

Undeterred, the mother of three took care of her children during the day and worked on drawings at night. As White says, Miller didn’t go into business, “the business came to her.” Miller was soon able to hire a part-time bookkeeper and the business finally took off when she hired a designer who helped with sales. Her first major client was a financial services firm that needed interior design and furnishings for offices across the country.

Prior to joining her mother, White worked in public accounting in Denver . “I enjoyed what I was doing, but I missed Texas and liked the idea of working with my mother,” she said.

Today, BI Express employs 150 workers and owns 300,000 square feet of office and warehouse space. In addition to design and space planning services, the firm offers furniture, carpet, and refurbished furniture, as well as used furniture and rental furniture.

BI Express is not just about furniture placement and space design, however. The company offers a wide array of services including computerized inventory management and ergonomics assessment.

White said that the factor that separates B.I. from its competitors is service and continuity. “Our people differentiate us,” she explained. “Twenty-five percent of our employees have been with us 10 years or more and 60 percent of employees have been here five to 10 years. We have such wonderful people working for us and we have continuity in management and culture.

“And our service and attention to detail is outstanding,” she continued. “We don’t turn away when something goes wrong.”

JCPenney procurement officer Ed McCurtain agreed. “It all comes down to service,” he stated. “On the rare occasion that we have a problem, they step up to the plate. There’s never been a time when they didn’t come through for us. They have the knowledge and the contacts.” He added that, in addition to outfitting JCPenney headquarters, B.I. provides new stores with office furniture.

“The relationship with JCPenney has enhanced B.I.’s presence in diversity programs through networking initiatives, such as the Women’s Business Council,” said White, who added that B.I. is a certified woman-owned business. JCPenney named B.I. its building equipment supplier of the year twice and bestowed a supplier diversity award to the company in 2003.

“Over 15 years of partnering with JCPenney has helped B.I. better understand goals and directives of large corporate clients,” said White. “We are better able to respond to the needs of the corporate environment.”

“We have definitely benefited from our relationship with B.I.,” McCurtain stated. “They have the knowledge, the contacts and a can-do attitude. It’s a great value for JCPenney.”